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MPEG Encoder

Encode any video to MPEG, input AVI, WMV, MPEG-1, MPEG-2, and output MPEG-1 and MPEG-2 with different video width, height, framerate, video bitrate, audio bitrate, etc.

Contact us - send an email to support@mpeg-encoder.com
You may send your questions to our email box.

What should I do before contacting support
  • Windows Media Format - If you are experiencing a problem of converting Windows Media Format (WMV), please make sure that you have installed Windows Media Player on your computer, or installed the Windows Media Codec, you may see the FAQ page.

  • Read Help and FAQ - Read the help file and FAQ thoroughly for assistance. Most of the answers to your questions are already explained within these resources in one form or another.

Information Needed for Support - Please include the following information for prompt support:
  • Order ID - Send us your order ID, or forward the order receipt to us.

  • Operating System - Windows version, and any Service Packs.

  • Memory and Processor - Ram (MB) and CPU (Pentium III, AMD, etc.)

  • Operation Sequence - It is important to send the sequence of observed behavior so that we can repeat the error on our computers.

  • Screenshots - Screenshot of the error in action.

Please be sure to include your order ID in the body or subject of your email. Please be thorough in describing the issue so we can resolve it as quickly as possible. Also include any screen-shots or related files including installed software. If a writing error is the issue, please include any error information. Support can be contacted at:

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